Welcome, mentor · Your training & resources for the year ahead

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This is everything you need to know before your first session. Five short modules — read them at your pace, then confirm at the bottom of the page that you're ready to go.

Northern Ireland & the border counties About 15 minutes 2026 programme
01

What we do

Illuminate Labs runs AI literacy and social innovation experiences with young people across the hub-and-spoke network. We pair curiosity with safety.

02

What you'll do

Show up at a session or two a term. Listen well, share what you know, ask good questions. No teaching qualification needed — just care and presence.

03

Why it matters

Young people learn best when they meet adults who take their ideas seriously. Mentors make that possible — without taking over the room.

Mentor Training

Everything you need to know
before your first session.

Five short modules. Read them at your pace, then confirm at the bottom that you've read and understood.

⚠️
This training is a guide, not a substitute for formal safeguarding.

Mentoring with under-18s only ever takes place in group settings with Illuminate Labs or YSI staff present. There is no one-to-one contact between mentors and young people.

I
Your role as a mentor
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Illuminate Labs is an AI literacy and social innovation programme funded by the EU PEACE PLUS Programme and hosted by Young Social Innovators. Mentors are part of what makes that real for young people.

What mentors do

  • Show up at sessions you've agreed to (Build Days, Thinking Clubs, demo events)
  • Sit alongside young people — ask questions, share experience, encourage thinking
  • Model curiosity about AI and technology, not authority over it
  • Follow the lead of the session facilitator (Guide)

What mentors don't do

  • Take over the work or finish things "for" young people
  • Have one-to-one contact with under-18s — mentoring with under-18s only ever happens in group settings with Illuminate Labs or YSI staff present
  • Give direct contact details (phone, personal email, social DMs) to young people
  • Meet a young person alone or off-site
  • Promise outcomes (jobs, internships, mentoring beyond the programme) without checking with the team
Comms rule

All communication with young people goes through the programme team — Ava or Claire are always CC'd. No exceptions, no DMs, no "just this once."

II
Safeguarding essentials
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Illuminate Labs operates in two jurisdictions with different statutory frameworks. You don't need to be an expert — you do need to know who to tell.

Two jurisdictions

  • Northern Ireland — Co-operating to Safeguard Children and Young People (DoH NI), Access NI checks
  • Republic of Ireland — Children First Act 2015, Tusla Child & Family Agency, Garda Vetting

The four categories of abuse

  • Physical abuse
  • Emotional abuse
  • Sexual abuse
  • Neglect

Signs to watch for

  • Unexplained injuries or fear of going home
  • Sudden changes in behaviour, withdrawal, or fearfulness
  • Inappropriate sexual knowledge for age
  • Hunger, poor hygiene, or being inadequately clothed
  • Disclosures — direct or indirect — from a young person
Safe working non-negotiables

Never be alone with a young person. Stay in visible, populated spaces. No physical contact beyond a handshake or high-five. No photos of young people on your personal devices.

III
AI safety with young people
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We work with AI tools (Claude, ChatGPT, image generators, etc.) in every session. The UNICEF Policy Guidance on AI for Children and the EU AI Literacy Framework give us our principles.

UNICEF's principles for AI with children

  • Best interests first — does this tool serve the young person, or the platform?
  • Do no harm — assume systems can produce harmful, biased, or false outputs
  • Privacy & data protection — never ask young people to put real personal data into AI tools
  • Transparency & explainability — talk about how the tool works, not just what it produces
  • Inclusion & non-discrimination — name when outputs are skewed by who built the system

Practical session rules

  • Use shared programme accounts only — never your personal accounts for under-18s
  • No prompts that include real names, addresses, schools, or photos of young people
  • Talk openly about hallucinations, bias, and the limits of these tools
  • If a young person shares something concerning to an AI tool, treat it the same as if they'd said it to you
IV
If something feels wrong
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If a young person discloses something to you, or you're worried about their wellbeing, here's the flow. Follow it in order.

  1. Listen, don't probe. Let them speak in their own words. Don't ask leading questions or push for detail.
  2. Don't promise confidentiality. Say: "Thank you for telling me. I might need to share this with someone who can help."
  3. Reassure them. Tell them they've done the right thing by speaking up. Don't react with shock or judgement.
  4. Write it down as soon as possible. Use their exact words. Date, time, place, who was there. Don't interpret.
  5. Tell the Designated Safeguarding Lead (DSL) — same day. For Illuminate Labs that's the YSI Designated Officer. Their details are in Module V.
  6. If a young person is in immediate danger — call 999. Then notify the DSL. Don't wait.
One more rule

Do not investigate. Do not contact parents or family yourself. Do not discuss the disclosure with anyone except the DSL. Your job is to listen and to tell the right person.

V
Key contacts — keep these to hand
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Programme team

Claire Halliday
Programme Lead
claire.halliday@youngsocialinnovators.ie
Ava McGurk
Programme Associate
ava.mcgurk@youngsocialinnovators.ie
Mollie Molumby
Designated Officer (ROI)
(01) 645 8030
All disclosures & concerns
Eileen Costello Rawat
Designated Officer (NI)
(00 353) 645 8030
All disclosures & concerns

Emergency & support lines

Emergency (NI & ROI)
999
Immediate risk of harm
Childline
0800 1111
Free, 24/7, young people
Samaritans
116 123
Free, 24/7, any age
NSPCC (NI)
0808 800 5000
Adult concerns about a child
Tusla (ROI)
0818 92 23 00
Child & Family Agency
Gateway Team NI
Via local HSC Trust
Statutory referrals NI
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